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At 12/4/23 08:24 PM, DragonFang324 wrote: From my actual Phone?


No, on your computer. Check here.


At 12/4/23 08:13 PM, DragonFang324 wrote: The File was from Audacity on my Computer. Then I renamed the File mp3


You can't just rename a file to mp3. You have to export as mp3 from Audacity.


At 12/4/23 06:26 PM, DragonFang324 wrote: What do you mean by generate? All I did was change the file name linked with audacity to mp3 to upload it. I use a Laptop.


So did you export an mp3 from Audacity? Does it play OK in another app?


At 12/2/23 02:03 PM, DragonFang324 wrote: How long has this been going on?


What did you generate the mp3 with? Sometimes the file gets corrupted which causes this error. You can use mp3check or something like that depending on what OS you're on.

Response to: Slow Uploading Posted July 19th, 2023 in Where is / How to / Help!

What are you uploading? How large is the file?

Response to: Cannot upload audio file Posted July 19th, 2023 in Where is / How to / Help!

At 7/18/23 11:17 AM, PeckyChicken wrote: I am trying to upload a new song to newgrounds, and when I get to the upload stage, it says after uploading the song "There was a problem uploading your file. Please check your connection!".


If there's an issue with the mp3 the upload will fail. Try this:


https://www.lifewire.com/how-to-repair-mp3-files-quickly-2438839

Response to: Username bug Posted July 19th, 2023 in Where is / How to / Help!

At 7/19/23 11:02 AM, derailment wrote: My asked name @everyone is not there anymore. However, when I'm in the NG @Chat it still appears as my former username.


Hop into chat and ping me if that happens.

Response to: Radio Support and Feedback Posted April 1st, 2023 in Where is / How to / Help!

At 3/15/23 09:05 AM, MindChamber wrote: Im sure someone already asked this in the past 17 or so pages, but are there blocks of music dedicated to genres etc?
or like a DJ schedule ?


You can find schedules here:


https://thenewgroundspodcast.newgrounds.com/

Response to: This site loads too slow... Any fixes? Posted February 15th, 2023 in Where is / How to / Help!

At 2/15/23 01:18 AM, KrashHash wrote: What witch magic did you use?


Sometimes that just happens. One guy couldn't access the site at all for a while there and then one day it just started working (it was his ISP). There are a lot of stops between you and us and sometimes something along the way breaks and it's nearly impossible to troubleshoot and fix it. Glad it's better now.


Response to: Cant login using puffin browser Posted February 1st, 2023 in Where is / How to / Help!

We only support the major browsers so anything else should be considered community supported. People who use other browsers do seem to run into issues like this from time to time.

Response to: Minor issues as a mobile user Posted January 24th, 2023 in Where is / How to / Help!

At 1/24/23 02:14 PM, Epicwinnzer wrote: oh, 13.5, U think it’s an outdated version?


Way outdated. Older versions of MacOS and iOS don't support webp images so that's probably why you're seeing missing icons and things like that.


Should be supported. You can upload and try it out. If it doesn't work you'll get an encoder error.

Response to: This site loads too slow... Any fixes? Posted December 14th, 2022 in Where is / How to / Help!

At 12/14/22 12:18 PM, KrashHash wrote: So, I did some experimenting.


Do you have access to a VPN? I wonder if you could VPN somewhere else...if that would affect anything. Nothing I'm seeing here would explain this. I'll keep digging around.

Response to: This site loads too slow... Any fixes? Posted December 14th, 2022 in Where is / How to / Help!

At 12/14/22 12:18 PM, KrashHash wrote: Expected, as it has to load all the site assets, but I didn't expect it to tank by this much?


Hrmm yeah something isn't right here. Why would a 1.5KB image take 25 seconds to load? I will look into this a bit more. Thanks for posting so much info.

Response to: This site loads too slow... Any fixes? Posted December 13th, 2022 in Where is / How to / Help!

At 12/12/22 10:03 AM, KrashHash wrote: All that's really changed here is the latency, so... I guess bad ping? But even this still doesn't seem to correlate with the load speeds so now I'm even more confused haha


Yeah I don't get it. This shouldn't be affecting load speeds all that much. Could you open dev tools, go to the network tab, reload the site, then take a screenshot of the 10-20 assets (make sure you include the waterfall in there too). I wonder just what is causing the site to load so slowly for you!


At 12/10/22 07:56 PM, drjonesisanerd wrote: I wonder if newgrounds has a support email or contact info maybe I can ask them if they can bring back pages and a "disable the infinite scroll function"


This has come up before. Infinite scroll is here to stay, sadly.

Response to: This site loads too slow... Any fixes? Posted December 11th, 2022 in Where is / How to / Help!

At 12/11/22 05:18 AM, KrashHash wrote: This was on Chrome, on wi-fi on the other end of the house from the router.


Oh - I forgot to mention you need to select the right server. There's a server selection button. Please select this server and then run the test:


iu_834382_1730331.png


CA is where NG's servers are located. It probably auto-selected the nearest datacenter to you which is why you got better than expected results.


I suspect it's simply a matter of location and poor connectivity to NG which unfortunately we can't do much about.

Response to: This site loads too slow... Any fixes? Posted December 7th, 2022 in Where is / How to / Help!

Please go to https://bhs.proof.ovh.ca/ and run the test. Send me a screencap of the results. Use Chrome or FF.

Response to: Radio Support and Feedback Posted November 29th, 2022 in Where is / How to / Help!

Thanks for the detailed feedback. Radio is still a work in progress that will improve over time.

Response to: Newgrounds broke on Firefox! Posted November 17th, 2022 in Where is / How to / Help!

At 11/17/22 05:29 AM, NikoN1nja wrote: The intended browser (Huawei/Honor has it's own simple browser)


This isn't a supported browser so it doesn't surprise me that it doesn't work.


Chrome: the page just becomes an epileptic hell for some reason


But this shouldn't be happening.

Response to: Finding user-made playlist, easily? Posted November 16th, 2022 in Where is / How to / Help!

There is no way to do this I'm guessing by design (but I could be wrong). You need the direct playlist link.

Response to: Newgrounds broke on Firefox! Posted November 16th, 2022 in Where is / How to / Help!

At 11/16/22 12:30 PM, NikoN1nja wrote: It's funny to me because Firefox is the only browser that loads Newgrounds pages on my phone as intended >D


What happens in other browsers?


I can't recreate this issue. Try flushing your browser cache. If that doesn't work, let me know what shows up in the console tab.

Response to: ChromeOS Movies not working Posted October 4th, 2022 in Where is / How to / Help!

Could go to the network tab in dev tools and see why those files are being blocked (if that's what's happening)?

Response to: ChromeOS Movies not working Posted October 4th, 2022 in Where is / How to / Help!

Has this always happened? Are you on your home network, or school, or? It looks like some required files are being blocked for some reason.

Response to: Radio Support and Feedback Posted October 4th, 2022 in Where is / How to / Help!

At 10/3/22 11:55 PM, GENCER wrote: Any way to have the player on the front page as an overlay that persists despite changing pages instead of opening a new window?


This might be something we look at doing in the future but it's not possible right now.

Response to: Radio Support and Feedback Posted October 3rd, 2022 in Where is / How to / Help!

At 10/3/22 01:28 PM, ADR3-N wrote:
At 10/2/22 11:34 AM, GENCER wrote: Is there any way I can sign up for a radio show? I'd absolutely love to throw my hat in this, I've ran a few college radio shows in the past and love doing it!
NG radio is a bit of a different kind of radio. I'm sure some normal announcements could be programmed to go on at certain times with headlines relevant to NG, but as is, it's kind of like AI DJ internet radio from Newgrounds


We do live shows now too. @GENCER someone should reach out to you shortly (if they haven't already)!

Response to: Radio Support and Feedback Posted September 24th, 2022 in Where is / How to / Help!

At 9/24/22 01:06 AM, abbas99195 wrote: @BrentHeMan, I can't even pick the Electronic station to listen on Newgrounds radio, among other genre stations.

If you fixed this, maybe I could listen to the Electronic station all the time.


There is only one station now and it's mainly electronic.

Response to: Radio Support and Feedback Posted September 13th, 2022 in Where is / How to / Help!

At 9/13/22 02:50 AM, ZaneLittle wrote: All done! Thanks for reading this mess


Lots of great ideas here to consider, some of which we've discussed already. Radio is still very bare bones for sure but we'll be fleshing it out over the coming months.


Thanks for the input!

Response to: Radio Support and Feedback Posted September 8th, 2022 in Where is / How to / Help!

At 9/8/22 07:44 AM, CrystalClod wrote: One thing that could be neat, could be changing the browser tab name to the name of the currently playing song (if it'd be possible of course).


That might be possible! I'll check into it.